Troubleshooting Known Problems Reading the Uploaded COMPLETE Log
Our Hydrocarbon Well Log plotting program produces a full log
of the well up to the current lagged depth. This is saved in a file named "COMPLETE"
for a 5" log or "COMP1" for a 1" log. These are HTML files
that construct the log from individual 100' graphical log segments posted in GIS format.
Occasionally, there will be missing panels. This is results from:
- Your connection to the site "timed
out" during the transfer. This is fairly common. When it occurs, the lower part of the log
may consist
of a series blank pages with a *.GIS file name in the upper left-hand
corner.
- The log is complete but missing one or more
panels in the middle of the log. The blank panel(s) has a *.GIS file name in the upper left-hand
corner.
- You cannot view or upload the files using
Netscape Navigator.
Solution to Problem #1:
If the log has missing panels, click on "Refresh" to
force completion of the upload. If Refresh fails, log off of the Quality
site and log on again. Then upload the COMPLETE file once more. You
should receive the full log. If this still fails your server needs
rebooting. Type <Ctrl> Refresh to reset your server. If the
problem persists, contact David or Bob at Quality Logging.
Solution to Problem #2:
The panel did not load up properly from the Logging Unit. Simply call
the Unit and ask the logger on tour to recompile and repost the missing
panel(s).
Solution to Problem #3:
You are missing the zip.txt file on the site. Call the Unit and have
them post the zip files and zip.txt file.
If you are still having trouble, please
contact our Systems Development Engineer, David at (432) 682-7168 and he will assist you with your problem.
